Clinic Assistant | Up to $4K | Novena

  •  Job Reference: 163134
  •  Industry: Healthcare and Medical
  •  brand-id: R1551835
  •  Brand Name: 02C3423

Key Responsibilities

  • Greet and attend to patients warmly, ensuring a smooth and welcoming clinic experience.
  • Register patients and verify that all personal and medical details are recorded accurately.
  • Manage appointment scheduling and respond to patient enquiries via phone, email, and in person.
  • Maintain strict patient confidentiality and handle all medical records with discretion.
  • Prepare consultation and treatment rooms prior to appointments, ensuring they are clean, organised, and well-stocked.
  • Assist the doctor during consultations and procedures, working within your scope of training and under supervision.
  • Monitor clinic inventory levels and coordinate supply orders to prevent shortages.
  • Process patient payments accurately and maintain up-to-date billing records.
  • Prepare and submit insurance claims, compile supporting documents, and follow up on outstanding claims.
  • Support day-to-day administrative tasks to ensure seamless clinic operations.

Requirements

  • Minimum 3 years experience as a nurse/clinic manager/clinic assistant
  • Prior experience in dermatological and clinic setting advantageous